> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.loyallyst.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How does the scanner work?

You can do this using the Loyallyst Scanner, which works both on a computer and on a phone.

## Link to the scanner: https://admin.loyallyst.com

_*For more convenient use on a phone, it’s better to add it to the home screen._

Instructions for iOS

[![](https://storage.crisp.chat/users/helpdesk/website/-/f/2/8/e/f28e7c9c2d93f800/c6ef7ca7-3bf0-406f-82d9-66963c_1rmbkyp.png)](https://downloads.intercomcdn.com/i/o/1063956272/4890dd5086d4abc6c11bccc3/Scaner_iOS.png?expires=1750109400&signature=28cd83db32e764a7ee1b8f01841a969ce4de90c82239472688d054c582c6c2f6&req=dSAhFcB7m4NYW%2FMW1HO4za4bp0pPT70Uhgs3K%2FXi2NQO7pA7ZpPpCZpbzDPu%0AP4Ye%2BxNe73fHZIYYEcA%3D%0A)

## How to install a progressive web app on Android:

1. Open Chrome on your Android device.
2. Go to the website with the progressive web app.
3. Tap **Install**.
4. Follow the on-screen instructions.

## After logging in, you can easily scan customer cards by simply pointing at the QR code.

You can also find a customer by phone number.

## How to redeem or accrue bonuses?

After scanning the customer’s card, you will be able to see all their information: their name, bonus balance, and the date of their last visit.

**How the mobile version looks:**

[![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/4/1/4d419f962a1e0c00/4dc9a8a9-0365-4810-b7ec-d61cd9_1d3kq3w.png)](https://downloads.intercomcdn.com/i/o/1065252191/ef8ec4920a65eac749b898a8/image.png?expires=1750109400&signature=4c326365b4f9b9e5b26d4ebdb5743d3ca0e4402340fc3f12b9f44431a2a58ad7&req=dSAhE8t7n4BWWPMW1HO4zbUKRfxg0ul2TLPHF99Lbjt32EZG7dueMA7Uqfl8%0Am5NcQkmpou4Shg7CuMc%3D%0A)

**Computer version:**

[![](https://storage.crisp.chat/users/helpdesk/website/-/4/b/4/4/4b44a2aa52207800/937c0b96-e4d3-46ab-933b-759c9c_xmwqjv.png)](https://downloads.intercomcdn.com/i/o/1065254415/65911c2f6c85780944a3f8e6/image.png?expires=1750109400&signature=026b47f143c7447dff2b61e1628f4b450ebe1d0728e76c120b3cd17e67c58894&req=dSAhE8t7mYVeXPMW1HO4zTmt82B8KhMAth5z4hgx5Z6qLSHFuiF3Ou8T%2Fgg9%0A89lmZpeFQ4nHT4%2FvAG8%3D%0A)